Payment Methods

Available Payment Methods

Love My Pharma offers different payment methods to ensure a simple, fast, and secure shopping experience. The availability of certain payment methods may vary depending on the delivery country, specific ongoing campaigns, or technical difficulties.

Portugal

Orders can be paid through:

  • Credit Card (Visa and Mastercard)
  • Multibanco Reference
  • MB WAY
  • PayPal
  • Google Pay
  • Apple Pay

Spain

Orders can be paid through:

  • Credit Card (Visa and Mastercard)
  • PayPal
  • Bizum
  • Google Pay
  • Apple Pay

Other countries

Orders can be paid through:

  • Credit Card (Visa and Mastercard)
  • PayPal
  • Google Pay
  • Apple Pay

How Each Payment Method Works

Credit Card

By selecting credit card payment, you will be directed to a secure link where you can complete the transaction.

The necessary data for payment validation will be requested, including the cardholder's name, card expiration date, and the security code (CVV).

All transactions are processed through secure and encrypted payment systems.

Multibanco Reference

After completing the order, a Multibanco reference will be generated for payment.

Order processing will only begin after payment receipt confirmation.

If the payment is not made within 24 hours after placing the order, it will be automatically canceled.

MB WAY

By selecting MB WAY, you will receive a notification in the app to authorize the payment.

The order must be validated within the timeframe indicated by the application. If this period expires without confirmation, the order will be automatically canceled.

PayPal

By selecting PayPal, you will be redirected to the PayPal platform, where you can complete the payment according to the terms and procedures defined by this service.

Bizum

For orders destined for Spain, you can make the payment via Bizum by following the instructions provided during the checkout process.

Google Pay

By selecting Google Pay, you can complete the purchase using the payment method linked to your Google Account quickly and securely.

The availability of this option may vary depending on the device, browser, and user account configuration.

Apple Pay

By selecting Apple Pay, you can make the payment using the cards associated with your Apple Wallet.

The availability of this option depends on the compatibility of the device and the user's Apple account settings.

Payment Security

Love My Pharma uses security technologies and encryption protocols designed to protect data transmitted during the purchase process.

Payment information is processed through secure connections, helping to protect the confidentiality and integrity of the data.

Data Protection and User Responsibility

Despite the use of appropriate security mechanisms, online purchases always require good practices from the user.

We recommend that:

  • Use trusted devices and networks;
  • Keep your devices updated;
  • Do not share access credentials or banking information with third parties;
  • Always verify that you are on the official Love My Pharma website before making any payment.

Love My Pharma cannot be held responsible for damages resulting from failures external to its systems, including electronic communication interruptions, unauthorized third-party access, or situations arising from the improper use of digital means by the user.

Payment Difficulties

If you encounter any difficulties during the payment process, we recommend verifying the entered information and trying again.

If the situation persists, please contact our Customer Support Team.

Support Contacts

Email: apoio@lovemypharma.com

Phone: +351 912 537 496

Telephone support provided exclusively in Portuguese.

National calls: call cost to the national mobile network.

International calls: cost according to the rate set by the user's operator.